Privacy policy
Privacy Policy
Last updated: May 24, 2026
Who we are
Glowarc is operated from 1710 Keller Parkway, Keller, TX 76248, USA. Contact us any time at support@glowarc.shop or +1 (737) 304-7355.
What information we collect
- Order data: name, shipping address, email, phone number, and items purchased. We need this to fulfill your order.
- Payment data: processed by Stripe. We never see or store your full card number — only the last 4 digits and card brand for receipt purposes.
- Browsing data: pages visited, items viewed, IP address, browser/device type. We use this to improve the site and prevent fraud.
- Marketing opt-ins: if you subscribe to our newsletter, we store your email and the date of opt-in.
How we use it
To fulfill and ship your orders, prevent fraud, answer support tickets, improve the storefront, and (only with your explicit opt-in) send marketing emails. We do not sell your information to third parties.
Who we share with
- Stripe — for processing card payments (PCI-DSS Level 1).
- USPS / UPS / FedEx — for shipping and tracking your packages.
- SendGrid — for transactional emails (order confirmation, shipping notification).
- Google Analytics 4 — for aggregated site analytics (IP anonymized).
Your rights
You can request a copy of your data, delete your account, or opt out of marketing at any time by emailing support@glowarc.shop. We respond within 30 days and never charge for these requests.
Cookies
We use only essential cookies (cart, session, CSRF protection) and one Google Analytics cookie (consented at first visit). No third-party advertising cookies.
Children
Glowarc is not directed at children under 13. We do not knowingly collect data from minors.
Changes
If this policy changes materially, we will email subscribers and post a notice at the top of this page for 30 days.
Glowarc · 1710 Keller Parkway, Keller, TX 76248, USA